SXP/MKT/030421/004A                                                                                           03rd April, 2021 

To Our Valued Customers,

Re: Revised Timings & Frequency for Mombasa – Malindi – Lamu Flight Scheduled

Following The Government’s announcement on the cessation of movement of domestic passengers carrying aircrafts in and out of Nairobi - Skyward Express flights in and out of Nairobi remains suspended until further notice.

Meanwhile, Skyward Express has updated its temporary schedule for flight timings and frequency along the coastal strip between Mombasa – Lamu & Malindi – Lamu from three to four flights per week (Mon, Wed, Fri & Sun) starting from 07th April 2021 to 30th April 2021 as follows:

 

     

 DepartArrive  DepartArrive
OW310 MBA 10:30 MYD 10:50  OW311 LAU 11:55 MYD 12:20
OW310 MYD 11:10 LAU 11:35  OW311 MYD 12:40 MBA 13:00

 

We also wish to remind our customers who purchased their tickets on or before the 26th March 2021 and are affected by the travel restrictions into & out of Nairobi that they will be allowed to leave their tickets open with a validity of 12 months from the first date of travel as indicated on their current tickets.

All open tickets applications will be honored according to the unused airfare value in form of a credit voucher issued to the traveler for future use within the one year period stated above. The customers will be able to use the credit voucher to rebook flight(s) to any domestic Skyward Express destination without incurring amendment, re-routing or name change fee and subject to the prevailing rates at the time of re-booking.

For further inquiries and bookings email us on: reservations@skywardexpress.co.ke or call us on 0709 786 000 between 08:00hrs – 17:00hrs Local Time or contact your preferred travel agent for any assistance that you may require.

To receive updates on our flight schedules and offers please visit our website:www.skywardexpress.co.ke

We regret the disruptions and any inconvenience caused to our customers and we wish you and your loved ones a safe and a healthy time.

 

Sincerely,

Skyward Express Management