Skyward Express Check-in goes Online!


Skyward is proud to announce start of its Online check-in and seat selection effective from 7th August 2020. Your online check-in will now be available from 24 hours to 2 hours before your flight departure time. For your comfort and memorable flight experience you can also select your preferred seat during your online check-in. However, all passengers will be required to report at Skywardcheck-in counter at the airport for verification of your travel documents and issuance of your boarding pass.


All our staff are wearing personal protective equipment (PPE) in line with the Ministry of Health directives and for the protection of all our employees and customers. Please ensure that you have your face mask on. Your temperature will also be taken on arrival at the check-in. Any passenger’s temperature equal or greater than 37.5°C shall not be cleared for boarding. To minimize contact, customers are advised to limit the number of hand luggage to one peace per passenger not exceeding 5kgs measuring 40x30x15cm. All other items will have to be checked in. In the event that you are already checked in and cannot now travel on your chosen flight, please contact us 2 hours before departure time on +254 709 786000.


Please note that, we shall do everything possible to assign you your preferred seat, nevertheless we cannot guarantee any particular seat in spite of your advance seat selection. We reserve the right to assign or reassign seats at all times. For theinterest of on time departure, please ensure to get to the airport not later than 1hour before flight departure time. For further travel information search our website for everything you need to know about travelling to your destination includinghealth requirements, safety measures, prohibited items, and our current services.