How do I make a Booking?
Bookings can be made as follows:

  1. Online: Click here
  2. Phone: +254 709 786 000
  3. Email:

You can also make your booking through a network of approved travel agents.

To finalise your booking, make a payment using a credit, debit card or M-pesa. Please MAKE SURE YOU GO BACK TO YOUR BOOKING DETAILS AND FINALISE YOUR BOOKING

For Assistance call us on: +254 0740 410 700 

How do I Manage my booking(s)?
Once you have completed your booking, you can view your flight details using Customer Login button on our booking website. Just log in using your email address.

What are the payment methods?
We accept the following forms of payment:

  • M-pesa Paybill No. 941283
  • Credit or Debit card
  • Cash

Where are your offices located?
Skyward Express Building – Wilson Airport, Nairobi
What kind of Identification do I need when flying?
Birth Certificate (Children Under 12yrs), Your national I.D, Valid Driving license, Passport and a Valid Movement Pass
How much baggage am I allowed?
20kgs free luggage inclusive of hand luggage
What time does the check in counter open?
Check-in counters open one hour before departure time
Which airport do you fly out from?
We fly from Wilson airport
Do you have offices in Nairobi CBD?
No, we do not have offices in the Nairobi CBD.