About Us

Skyward Express was established in 2013 by a group of local pilots and investors. Skyward Express operates its passenger services from Wilson Airport, Nairobi and cargo from Jomo Kenyatta International airport using its new modern fleet of Dash 8 – Q300 and Fokker 50 aircrafts.

Skyward Express is committed to the basic objectives of providing; safe, reliable and convenient air transport services for passenger and cargo as well as the provision of aviation related services including charter flights. We pledge to develop our network of expansion into local and regional flights with the aim of opening up the East African region and linking it with the rest of the world. In order to ensure this, we strive to maintain a highly trained, motivated and dedicated workforce with stringent compliance to flight safety, reliability, quality service and competitiveness. In order to ensure this, we strive to maintain a highly trained, motivated and dedicated workforce with stringent compliance to flight safety, reliability, quality service and competitiveness.

Our staff possess extensive industry experience and a profound command of both technical and soft customer service skills through routine staff training to meet the dynamic aviation customer’s expectations. We combine our experience, resources and dedication to deliver superior results.

Our scheduled passenger and air charter services is distinguished by its unrivalled convenience, affordability, customer service, impeccable safety record, unmistakable quality and undeniable reliability.

Our Mission Statements

The mission of Skyward Express is to be our customers’ preferred choice by providing a safe, affordable and reliable air travel experience.
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth.
Our Vision
1. Integrity
  - Doing the right thing, knowing that nobody's going to know whether you did it or not.
  - Working together as a team. This builds trust and shows integrity.
2. Teamwork
  - The team understands the goals and is committed to achieving them
  - Communication is open , honest and respectful
  - Creativity, innovation and different viewpoints are accepted
3. Leadership
  - Inspire our team to be all they can by making sure they understand their role in the bigger picture
  - We encourage our team to not be afraid to challenge the status quo, and have the courage to think outside the box.
  - We keep our team informed of the journey
4. Customer Satisfaction
  - We strive to provide exceptional customer service through flexible scheduling, quality products,
    efficient and warm services.
Restricted Items
There are some restricted articles which can be carried in checked baggage but only special precautions. These are:-
- Wet Cell Batteries
- Butane Hair Stylers
- Small Oxygen and Carbon
- Dioxide Cylinders
- Dry Ice and Cooking Oil.
However you must advise us and obtain confirmation from us in advance of the flight date that we are able to accept such items.
Items you MUST NOT include in your Checked Baggage
- Money
- Jewellery
- Precious Metals
- Computers
- Personal Electronic Devices
- Car or House Keys
- Share Certificates Bonds and other Valuable Documents
- Business Documents
- Passports or other Identification Documents
- Fragile or Valuable Items
- Perishable Foods or other Items
Items not be carried on board or in cabin baggage
- Dart
- Toy or Replica Guns plastic or metal
- Billiard Snooker or Pool Cues
- Catapults
- Laser pens
- Personal Attack Alarms
- Tradesman's Tools
- Knives with Blades of any length
- Household Cutlery
- Razor Blades
- Paper Knives
- Sporting Bats
- Hypodermic Syringes unless supported by medical evidence
- Knitting Needles
- Scissors
- Swords Archery Bows and Arrows or similar
- Self-Heating Drinks or Food
- Any other item which in our reasonable opinion could be used to endanger the aircraft or any of the passengers or crew.
Abimals/Pets

We do not accept animals / pets for carriage on our aircraft.